Shipping policy

Shipping Policy

Thank you for shopping with Tideway. Please read our shipping policy carefully before placing your order.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time We currently ship to the United States. Estimated delivery times are 7–20 business days from the date of shipment. Delivery times may vary due to factors outside our control, including customs delays or carrier disruptions.

Shipping Costs Shipping costs are calculated at checkout based on your order and location.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Lost or Delayed Packages If your order has not arrived within 30 days of the shipping date, please contact us at shogeegs@gmail.com and we will investigate and resolve the issue.

Contact Us For any shipping-related questions, reach out to us at shogeegs@gmail.com.